Legal
Sub-processors
Version 1, effective 2026-11-03
This page lists the third parties that process personal data on behalf of DineTide customers ("sub-processors"), as referred to in our Data Processing Agreement. We will update it, and give notice as the agreement describes, before adding or replacing one.
Current sub-processors
| Name | What it does | Data involved | Location |
|---|---|---|---|
| Cloud hosting and storage provider (named in your order or on request) | Runs the application, databases and backups | All customer system data, encrypted | India and the region you are hosted in |
| Resend | Sends email such as sign-in links, receipts and support replies | Recipient name, email address and message content | United States and European Union |
| Razorpay | Takes payment from customers in India | Billing contact, payment details held by Razorpay, subscription status | India |
| Paddle | Seller of record and payment processing for customers outside India | Billing contact, payment details held by Paddle, subscription status | United Kingdom, European Union and United States |
| Error and performance monitoring provider | Records errors and slow pages so we can fix them | Technical information, with personal data removed where possible | European Union or United States |
| Website analytics provider (privacy focused) | Counts visits to our marketing website | Anonymous page views | European Union |
Notices
To be told when this list changes write to (our support email, shown on our website) and ask to be added to the notice list.